Training Cover [5232]

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  • PATIENT INSTRUCTIONS FOR YOUR APPOINTMENT


    You are scheduled for an appointment for a comprehensive eye exam and we would like to thank you for letting us provide your eye health and vision care needs. In order to give you the best care possible and provide the most beneficial use of your time with us, please read the following and bring the requested items to your appointment. Our doctors want to give you the most thorough care possible so please note that our eye exams take approximately 1 hour.


    Due to COVID-19, we have made some adjustments to our appointment procedure.


    NEW PATIENTS:


    Please email copies of your Medical Insurance Card as well as provide any Vision insurance information. We need this information prior to your exam date to preverify your benefits.


    Please fill out and submit your Online Patient Registration and Medical History Forms. These can be found on our website www.rockawaybeachoptometry.com. Click on the OUR SERVICES tab and choose PATIENT FORMS


    CURRENT PATIENTS:


    If you have new insurance, please email copies of your Medical Insurance Card as well as provide any Vision insurance information. We need this information prior to your exam date to preverify your benefits. Please notify our staff if your address, phone number or email has changed


    Please email or bring a copy of a list of all medications that you currently use. (prescription and nonprescription)


    ALL PATIENTS


    Please wear or bring your prescription eyeglasses to your appointment. If you are a contact lens wearer please wear your contact lenses to the appointment and bring your eyeglasses. If you are new to our office, please bring a copy of your current contact lens prescription or any packaging that contains the prescription information


    Please do not bring a companion with you to your appointment. The only exceptions are a parent or caregiver.


    Check-in:


    Please text or call our office from your car when you arrive. All check-in will be done by phone. We will let you know when you may enter the office.


    We require a mask or face covering for all patients and their companions


    Temperatures will be taken for all patients and caregivers.


    PUPIL DILATION


    In addition to testing your vision, the doctors will be assessing the overall health of your eyes as part of your exam. For health safety concerns due to COVID-19 we are trying to minimize the use of eyedrops and keep direct contact to a minimum. Our doctors will be utilizing Digital Retinal Imaging Technology to examine and assess the health of your eyes rather than dilation eyedrops as much as possible. Our staff will inform you of any out of pocket costs for this testing with your insurance.


    If you need to cancel or reschedule your appointment please call (650) 738-2205 or email customerservice@rockawaybeachoptometry.com 24 hours before your appointment. There is a $50 cancellation or no show fee for less than 24 hours notice.


    Our office is located at 769 Hickey Blvd, Pacifica, CA 94044 in the Fairmont Shopping Center at Hickey Blvd and Skyline Blvd.


    Thank you for choosing our office for your eyecare – we look forward to seeing you!