**If "yes" read contact lens policies below, if "no" then drop down to "Billing/Payment" section
Contact Lenses (CL's) are considered "medical devices" and are regulated by the FDA. Careless handling may lead to serious infection, permanent damage to your eyes, and even permanent vision loss. Due to this risk, it is recommended that all CL wearers have a current pair of glasses for use when CL wear is not desired or safe.
A CL fitting shall include: all trial contact lenses, a CL starter cleaning kit, and all follow up visits needed to obtain the final CL prescription. This policy requires good compliance of follow up visits by the patient, and is limited to 90 days from the start of fitting process. If the patient does not return for scheduled follow up visits, or returns after the 90 day period to attempt to finish the CL fitting process, an additional follow up visit charge will be added, or a new exam may be required in order to finalize the CL prescription.
All new CL wearers will be trained how to insert, remove, clean, and disinfect their contacts before they can take their trial lenses home. Each patient must be able to insert and remove their contacts before they leave with the trial contacts. Once a patient has taken home their trial contacts, no refunds will be given for the CL fitting.
Patients that have previously been fit for contact lenses may want to know why they are being charged for a "fitting" when they already know which contacts they have/want. The fitting fee covers not only the initial fit of the contacts, but any adjustments needed within 90 days of the exam. If, for example, a new contact lens is released within the 90 day fitting period, and the patient returns, wanting to try the new contact, there would be no additional charge to try this new lens. Furthermore, if you have any problems related to your contact lenses, such as an eye infection, there would be no additional charges to be seen within the 90 day period.
Any questions regarding these policies should be addressed at the time of the contact lens fitting.