The Eye Works Optometry

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  • CANCELLATION OF AN APPOINTMENT: To be respectful of the needs of other patients, please be courteous and call promptly if you are unable to attend your appointment. This time will be reallocated to someone who is in need of our services which includes annual eye exams, comprehensive eye exams and often, urgent care eye exams. This is how we can best serve the needs of our patients. If it is necessary to cancel your scheduled appointment, we require that you call 24 business hours in advance. Appointments are in high demand, and your early cancellation will give another person the possibility to have access to timely medical care.
  • HOW TO CANCEL YOUR APPOINTMENT: To cancel appointments, please call 707 254 2020. If for whatever reason you do not reach us, you may leave a detailed message on the voice mail. Late cancellations will be considered a “no show”. A “no show” is someone who missed an appointment without cancelling it 24 hours in advance of your scheduled appointment. No-shows inconvenience those individuals who need access to our care and services in a timely manner. A failure to be present at the time of a scheduled appointment will be recorded in your chart as a “no show”. If there is a second no show, you will have to pay a $50 fee for your missed appointment before scheduling any further appointments.
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